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Call Center & Help Desk

Our Call Center includes specially trained individuals that consistently meet or exceed industry standards for answering and resolving incoming inquiries. These representatives are continually monitored to assess accuracy and professionalism. The Call Center staff serves pharmacies, plan participants, physicians and plan administrators.

Call Center representatives will assist network pharmacies nationwide with specific claim information; however, they do not have specific information regarding the termination of eligibility.

The Envision Call Center is open every day of the year.

For help or more information regarding Envision, please contact our Call Center using the Toll-free telephone service number at 1-800-361-4542. The Center is available 24 hours a day, 7 days a week.

As an option, please use our contact page to send us any questions or comments regarding claims, issues, pharmacy contact information or contracting information.

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Online Health Information
Having the right tools can help make taking your medications as prescribed and staying healthy easier. Use the interactive tools below to help you assess, track and plan your medication and health activities, communicate with your doctor or pharmacist, and actively manage arthritis, allergy and asthma, cardiovascular health and osteoporosis... [Learn More]


Programs
EnvisionRx™ combines resources from pharmaceutical manufacturers, participating pharmacy network providers, employers and members and has developed a Tier Benefit Structure that allows enrolled members access to a wide choice of medications. EnvisionRx Benefit Programs result in significant savings ... [Learn More]

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